Absolutely, we offer on-site support for more complex issues that cannot be resolved remotely.
Yes, we provide remote troubleshooting to resolve certain issues quickly without the need for an on-site visit.
The resolution time depends on the complexity of the problem. We aim to resolve most issues within 24 to 48 hours.
Our technical support is available from Monday to Friday, 8:00 AM to 5:00 PM
- Fill-up application form
- Contact NOW Fiber Air hotline (+632)7799-77-00 local 157 or any of the following mobile numbers,09178698679, 09178168781, 09175127321, 09175638965, 09083138681, and 09178123608,
- Email us at customerservice@now-corp.com.